CONTACT US
- 1-800-826-0995
- travel@anasalesa.com
- Mon-Fri : 9am - 6pm (PST)
NOTICE
We are currently unable to process your new order if your departure day is less than a week. Thank you for your understanding.
JAPAN RAIL PASS
Japan Rail Pass types and prices
Prices of Exchange Orders:
There are two types of Japan Rail Pass: Green (for superior-class Green cars), and Ordinary. Each of these types is available as a 7-day, 14-day, or 21-day PASS. Please refer to Japan Rail Pass Scope of Validity regarding travel allowed with the various types of passes.
Price on/after September 11, 2024
| Type: | Green | Ordinary | ||
|---|---|---|---|---|
| Duration | Adult | Child | Adult | Child |
| 7-day | $518.00 | $259.00 | $370.00 | $185.00 |
| 14-day | $814.00 | $407.00 | $592.00 | $296.00 |
| 21-day | $1,036.00 | $518.00 | $740.00 | $370.00 |
Children at the age between 6-11 at the time your exchange voucher is issued are eligible for a child discount.
How to Purchase a Japan Rail Pass Voucher?
1. Order Form
Please fill out the order form and submit
2. Eligibility Check
We will check your eligibility.
3. Make a Payment
We will email you a secure payment link.
4. Shipping
Your voucher will be issued and shipped.
Who is eligible to purchase a Japan Rail Pass (JR Pass)?
The eligibility requirements of JAPAN RAIL PASS has been updated. Click here for more information
1. You are a foreign tourist visiting Japan from abroad for sight-seeing, under the entry status of “temporary visitor.” “Temporary visitor” entry status, according to Japanese Immigration Law, allows a stay in Japan for 15 days or 90 days for “sight-seeing etc.” If you apply for a “stay for sight-seeing” when you enter Japan, entry personnel will stamp your passport as “Temporary visitor” as shown below. Such and only persons that have a passport bearing this stamp can use a Japan Rail Pass.
* If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport. However, customers who have a “registered user card” under the Trusted Traveler Program will be required to show the card to confirm the “Temporary Visitor” status.
2. Japanese people living abroad who meets the following conditions.
People who have both their Japanese passport and written proof – obtained from the embassy or legation of Japan in the foreign country where they live – that they have been living legally in the country for 10 consecutive years or more. For the detailed information, please click here.
* You must present both your passport and proof of eligibility to purchase an Exchange Order in a country other than Japan, and to exchange your Exchange Order for a Japan Rail Pass in Japan.
<For individual who possess passports issued by both Japan and other country>
In accordance with the Japanese Immigration Law, please present your Japanese passport to immigration when entering the country. In this case, your Japanese passport and a documentation verifying your stay in another country for 10 or more consecutive years, such as a certificate issued by a government office overseas will be required.
When I order my Japan Rail Pass, how will I receive it?
We advise that you order your Japan Rail Pass voucher at least 2 weeks prior to your departure date to avoid delayed processing and/or shipping. Japan Rail Pass orders will be processed within 1-4 business days. Please be advised that our office is closed on Saturday, Sunday, and National Holidays.
- via FedEx Overnight or 2-Day Air: Vouchers can be shipped via 2-Day Air or Overnight. Additional shipping fees will apply as follows:
- FedEx 2-Day without signature delivery: $15.00 per package; with signature delivery: $20.00 per package
- FedEx Overnight with signature delivery: $30.00 per package
For packages delivered without signature: If no one is present to accept the package, the package will most likely be left at the front entrance. ANA Sales Americas will not be responsible for any lost or stolen packages.
For packages delivered with signature: Someone must sign for the package. If no one is home or the door is not answered quickly enough, FedEx may leave and re-attempt delivery the following day.
(Please contact FedEx directly to find out if they can re-attempt delivery on the same day, however, this is at the sole discretion of FedEx)
How do I obtain the actual Japan Rail Pass?
Upon completion of your order, we will issue a Japan Rail Pass Exchange Order. Present your Exchange Order (with your passport and a certificate that proves your eligibility for purchase) to receive your Japan Rail Pass at a Japan Rail Pass exchange office in a major JR station after you arrive in Japan.
Exchange Order must be exchanged to an actual Japan Rail Pass within 3 months after the date of issue, and the start date must be within 1 month after making an exchange.
What does the Japan Rail Pass cover?
Railways:
All JR Group Railways-Shinkansen “bullet trains” (except any reserved or non-reserved seat on “NOZOMI” and “MIZUHO” trains), limited express trains, express trains, rapid or local trains, and the BRT. (With some exceptions)
About "NOZOMI" and "MIZUHO" trains
The JAPAN RAIL PASS is not valid for any seats, reserved or non-reserved, on “NOZOMI” and “MIZUHO” trains on the Tokaido, Sanyo and Kyushu Shinkansen lines. If you would like to use only the JAPAN RAIL PASS for taking Shinkansen bullet trains, please use it to take “HIKARI,” “SAKURA,” “KODAMA,” or “TSUBAME” trains.
From October 1, 2023, JAPAN RAIL PASS holders can use the “NOZOMI” or “MIZUHO” trains by purchasing an “[ONLY WITH JAPAN RAIL PASS] NOZOMI MIZUHO Ticket” with the PASS. Please purchase the NOZOMI MIZUHO Ticket in advance (before boarding the train) each time you intend to use a reserved or non-reserved seat and use the section and facility indicated on the ticket.
If your train is delayed for more than two hours, please notify the staff at a manned gate (do not pass through the automatic ticket gate). Your ticket may be refunded.
Visit Japan Rail Pass Official Website for more details.
*Japan Rail Pass holders can use the Tokyo Monorail.
*Aomori Railway services between Aomori and Hachinohe (but only for local or rapid service trains encompassing the segments between Hachinohe and Aomori, Aomori and Noheji, and Hachinohe and Noheji. Travel is not covered if you disembark at any station on the Aomori Railway line other than Aomori, Noheji and Hachinohe.)
*The IR Ishikawa Railway Line between Kanazawa and Tsubata. However, travel must be conducted on local or limited express trains and must encompass the full segment between these two stations. Travel is not covered if you disembark at any station on the IR Ishikawa Railway line, within or outside the segment excluding Kanazawa or Tsubata).
*The Ainokaze Toyama Railway Line between Toyama and Takaoka. However, travel must be conducted on local trains and must encompass the full segment between these two stations. Travel is not covered if you disembark at any station on the Ainokaze Toyama Railway line, within or outside the segment excluding Toyama or Takaoka).
Buses:
Fixed-route buses operated by JR Bus (excluding some lines; pass validity for particular routes subject to change)
(JR Bus: JR Hokkaido Bus, JR Bus Tohoku, JR Bus Kanto, JR Tokai Bus, West Japan JR Bus, Chugoku JR Bus, JR Shikoku Bus, JR Kyushu Bus)
*The PASS is not valid for travel on express bus routes operated by JR Bus.
Ferry:
Only the JR-WEST Miyajima ferry is covered.
*You will be required to additionally pay a Miyajima visitor tax (100 yen) upon your visit.
*The JR Kyushu Jet Ferry between Hakata and Busan (Korea) is not covered.
Caution:
If you use the GranClass car of the Tohoku Shinkansen, Hokkaido Shinkansen, Joetsu Shinkansen and Hokuriku Shinkansen, you must pay the limited express charge and the GranClass car surcharge.
When using the “DX Green” train (JR Kyushu) or “Premium Green” train (JR East Japan), you are required to pay the additional limited express charge and the applicable Green Car surcharge.
Also, when using the Limited Express “Shikoku Tosa Toki no Yoake no Monogatari (Kirameki no Sho/Yuhi no Sho)” or “36+3′′, you must pay a separate limited express charge and the Green Car surcharge for “Shikoku Tosa Toki no Yoake no Monogatari (Kirameki no Sho/Yuhi no Sho)” or “36+3”.
It cannot be used for “TRAIN DESK” cars on the Tohoku, Hokkaido, Jõetsu, and Hokuriku Shinkansen lines.
Depending on the train car or railway section, if there are restrictions in place on the maximum number of seats, it may not be possible to secure designed reserved seats even if there is a vacancy.
Frequently Asked Questions
Can I pick up or purchase the Japan Rail Pass exchange voucher at the airport?
No. Unfortunately, pick up or purchasing a Japan Rail Pass at any of the ANA airport counter is not possible.
To purchase the Japan Rail Pass, please kindly fill out the Japan Rail Pass order form.
Can I book my seats on the Japan Rail Pass before I get to Japan?
No. Seats can only be reserved after you have arrived in Japan and exchanged your Voucher for the Japan Rail Pass. View how to book a reserved seat.
Do you offer a discount for Japan Rail Pass?
No discounts are offered for Japan Rail Pass. However, children from the ages of 6 through 11 are eligible for the discounted JR Pass. Children under the age of 6 years old travel for free so do not require a Japan Rail Pass.
* Children who are 11 years of age at the time the Exchange Order is issued are eligible for the discounted child Japan Rail Pass fare.
What if my Japan Rail Pass is lost or stolen?
Unfortunately, neither the Japan Rail Pass Exchange Order Voucher nor a Japan Rail Pass can be reissued if lost or stolen.
Am I able to get a refund?
Yes, a refund for unexchanged vouchers within a year from the date of issue may be submitted. However, a $50.00 service fee will be accessed to process the refund. To receive a refund, the original Japan Rail Pass voucher must be sent back to our office. The cost of returning these items will be at your own expense.
Do I have to use Japan Rail Pass continuously for seven days? Or if there was one day in between when I did not use it, can I continue the remaining day?
The Japan Rail Pass must be used consecutively for 7 days starting from the first day it is used. Same for 14 and 21-day Japan Rail Pass. They must used consecutively from the first day it is used.
What payment methods are available when placing an order for the Japan Rail Pass?
Credit card payment is the only acceptable form of payment. Please kindly fill out the credit card information as indicated on our online order form. Note that Third-party credit cards will not be accepted.
Can I use my (ANA miles /ANA sky coins) to purchase the Japan Rail Pass?
No, unfortunately the Japan Rail Pass cannot be purchased using ANA mileage or ANA Sky Coins.
Can I order the Japan Rail Pass for someone else?
Yes, the Japan Rail Pass may be ordered for someone else as long as they meet the eligibility requirements. When placing an order, it is important that all names are spelled exactly the same as it is issued on the passport.
Can I add my ANA mileage points to this purchase?
No, unfortunately ANA miles cannot be added to existing accounts with a purchase of Japan Rail Pass.
Can I use the Japan Rail Pass from Narita station to Tokyo station?
Yes, the Japan Rail Pass may be used on the JR line and the Narita Express, but the Exchange voucher must be redeemed at a Ticket office at the airport in order to receive the actual Japan Rail Pass prior to using the JR lines or the Narita Express.